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Full timeManufacturing

Field Service Technician

Culligan UK limitedStanmore, England🇬🇧United Kingdom

Why this role stands out

This role offers fantastic career growth with ongoing training and development within a reputable company dedicated to sustainability and customer service. You'll thrive if you're a proactive individual with strong problem-solving skills and a passion for hands-on work, making a tangible impact on customer satisfaction. Apply now to join a supportive team and build a rewarding career!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationStanmore, England, United Kingdom

Job description

We're excited to welcome a motivated Field Service Technician to join our team at Culligan!

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.

This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

Hours of Work: Monday-Friday 8:30am-5:00pm

Core Role & Responsibilities:

  • Carry out regular maintenance and repairs on water treatment systems.
  • Handle the installation and troubleshooting of equipment directly at clients' locations.
  • Efficiently oversee service schedules to reduce downtime for our customers.
  • Keep precise records of service visits and communicate any issues or suggestions.
  • Engage with customers to grasp their needs and deliver outstanding customer service
  • Weekly visits to the designated Service Centre to replenish parts and supplies.
  • Proven experience in plumbing or electrical fields preferred, but full training will be provided.
  • A full and valid driving license with a maximum of 6 points.
  • Ability to diagnose and resolve technical issues effectively.
  • Strong DIY skills and experience using power tools.
  • Excellent communication skills and the ability to build rapport with customers.
  • Monday - Friday working pattern
  • Small Company van with private use option available
  • Uniform & Tablet supplied
  • 23 days' holiday + Bank Holidays - increasing with long service
  • Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
  • Company Pension scheme
  • Company Sick Pay
  • Shopping discounts with Perks at Work
  • 24 hours access to Employee Assistance Programme
  • Volunteering Day
  • Employee support network and mental health assistance
  • Opportunity for career progression

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ApplyOr apply on Culligan UK limited's site