Quick overview
Job description
Job Title
Senior Product Manager
Location
Atlanta, GA. On-site.
COMPANY OVERVIEW
Our client is an established enterprise organization. The organization focuses on secure customer authentication, identity management, and trust-based decisioning that support customer experiences and business outcomes.
ROLE SUMMARY
This role owns the strategy, roadmap, and delivery of customer authentication and trust platforms, including sign-in journeys, identity management capabilities, and risk-based customer experiences. Success means delivering scalable identity solutions that improve customer experience, security, and operational efficiency while balancing business and technical needs.
KEY RESPONSIBILITIES
- Own the product strategy, roadmap, and delivery for the customer authentication platform.
- Lead initiatives across customer sign-in, identity management, authentication services, and customer trust systems.
- Define product vision and prioritize features based on customer experience, security, and business outcomes.
- Guide the evolution of customer trust and risk-scoring platforms using behavioral, risk, and identity data.
- Develop risk-based authentication experiences, including low-friction and high-friction journeys.
- Partner with Engineering, Cybersecurity, Architecture, Product, and business stakeholders to define requirements and deliver solutions.
- Translate business requirements into product requirements and user stories while maintaining a strong understanding of platform architecture, APIs, integrations, and system interactions.
- Communicate product strategy, roadmap progress, and outcomes to leadership.
KEY REQUIREMENTS
- 3-5+ years of experience in Product Management, Technical Product Management, or a related software product role.
- Experience managing software products, platforms, or customer-facing digital experiences.
- Strong understanding of authentication, identity, and access management concepts.
- Experience with OAuth 2.0 and OpenID Connect (OIDC).
- Experience developing and managing product roadmaps using Agile methodologies.
- Ability to work across technical and non-technical teams.
- Strong communication and stakeholder management skills.
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