Senior Infrastructure Engineer

Job Title: Senior Infrastructure Engineer
Location: Bothell, WA
Position Type: Contract

Job Overview

We are seeking a hands-on Senior Infrastructure Engineer with strong experience in Windows environments, server administration, Active Directory, networking, and enterprise application troubleshooting.

The ideal candidate will have experience supporting systems in a regulated or GxP environment, with knowledge of documentation, change control, validation, and access management requirements.

The candidate should be comfortable collaborating with business and technical teams, troubleshooting complex issues, taking ownership of deliverables, and driving technical issues through resolution.

Key Responsibilities

·        Administer and troubleshoot Windows workstations and server environments.

·        Manage Active Directory, user accounts, and access permissions.

·        Troubleshoot networking issues involving TCP/IP, DNS, DHCP, VLANs, and firewalls.

·        Support enterprise applications and infrastructure integrations.

·        Work within regulated/GxP environments, following documentation, validation, and change control procedures.

·        Collaborate with business and technical teams to gather requirements and translate them into actionable IT solutions.

·        Manage incidents, changes, and service requests using ServiceNow or similar ITSM tools.

·        Take ownership of technical issues and ensure timely resolution.

·        Support new system implementations, infrastructure upgrades, and operational activities.

Required Technical Skills

·        Windows workstation and server administration/troubleshooting

·        Active Directory and user/access management

·        Networking fundamentals: TCP/IP, DNS, DHCP, VLANs, and firewalls

·        Enterprise application troubleshooting and infrastructure integration

·        ServiceNow and change management processes

·        Experience supporting systems in a GxP or similarly regulated environment

Required Certifications

No certifications are required.

The following certifications are preferred but not mandatory:

·        Microsoft Certifications

·        CompTIA Network+ / Security+

·        VMware Certifications

·        ITIL

·        Cybersecurity Certifications

Hands-on technical experience is more important than certifications.

Preferred Industry Experience

Experience in any of the following industries or environments is preferred:

·        Biopharma, Biotechnology, or Pharmaceutical

·        Regulated Manufacturing

·        GxP Manufacturing

·        Cell Therapy

·        New Product Introduction (NPI)

·        Technology Transfer

·        New System or Facility Implementations

Ideal Candidate Profile

·        Strong hands-on technical and troubleshooting capabilities.

·        Experience working in regulated environments with an understanding of compliance requirements.

·        Excellent problem-solving and analytical skills.

·        Ability to work independently and collaboratively with cross-functional teams.

·        Strong sense of ownership, accountability, and resourcefulness.

·        Comfortable supporting both project-related and operational IT activities.