Marketing Manager

Position Overview

The Marketing Manager is responsible for driving sales, building community relationships, and strengthening the Chick-fil-A brand for Broad Creek Crossing. This is a hands-on, on-site role that works directly with restaurant leadership, Team Members, guests, and community partners to create and execute marketing initiatives that grow transactions, check average, and guest engagement. The Marketing Manager is designed as a growth path toward a future Marketing Director role, with advancement earned through performance and measurable results.

Key Responsibilities of Marketing Coordinator

Develop and execute local marketing campaigns that drive restaurant traffic and sales
Identify opportunities to increase transactions and check average
Track marketing results and adjust strategies based on performance
Build relationships with local schools, businesses, nonprofits, churches, and community organizations
Represent the restaurant at community events and develop new partnerships
Identify opportunities for the restaurant and Team Members to serve the community
Spend significant time in the restaurant working alongside Team Members and leadership
Interact with guests to understand the guest experience firsthand
Support restaurant promotions, special events, and day-to-day operations as needed
Develop and manage social media content, photography, and video
Create marketing materials and promotional campaigns tied to holidays, schools, and local events
Communicate restaurant initiatives and Team Member stories
Maintain a consistent Chick-fil-A brand presence across all channels
Measure and report on sales, transactions, check average, guest engagement, and community participation
Qualifications:
Energetic, creative, and entrepreneurial mindset
Comfortable talking with guests, Team Members, and community leaders
Comfortable working in a fast-paced restaurant environment
Organized and able to manage multiple projects at once
Self-motivated with a willingness to take initiative
Comfortable using social media and creating content
Comfortable analyzing numbers and measuring campaign results
Passion for hospitality, service, and community involvement
Open to coaching, feedback, and development
No prior restaurant marketing experience required — right attitude and work ethic matter most
Work Environment:
This is
NOT a remote or traditional desk position
On-site, hands-on work inside the restaurant and throughout the community
Frequent interaction with guests, Team Members, and community partners
Mix of marketing planning, in-restaurant support, and community outreach
Example Schedule
Full-time
Blend of in-restaurant marketing work, content creation, and community events
Some evenings or events may be required for community engagement
Our Benefits Include:
Up to $24.00/hour, based on experience and qualifications
Up to $650/month employer contribution toward health insurance
401(k) retirement plan
Remarkable Futures Scholarship program
Leadership and professional development
Hands-on experience across marketing, sales, hospitality, and community engagement
Clear growth path toward a Marketing Director role based on performance
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.

Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.