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URGENTLY REQUIRED INBOUND TECHNICAL SUPPORT EXECUTIVE/

Adeeba e Services Pvt. Ltd.Kolkata, WB🇮🇳IndiaPosted 2 Aug 2017

Why This Role Stands Out

Develop your technical support expertise within a reputable international company, gaining valuable experience in diagnosing and resolving customer issues. This role is ideal for individuals with a passion for technology and excellent communication skills who are eager to grow their careers in a supportive environment. Apply today to become a key part of Adeeba E-Services' dedicated team and contribute to their commitment to customer satisfaction.

Quick Overview

Salary
₹15k - ₹22k/mo
Seniority
Leader
Employment type
Full Time
Work mode
On Site
Location
Kolkata, WB, India
Posted
9 years ago

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Greetings From Adeeba E Services Pvt Ltd!!

We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process…(Tech Support) in /US Shift

Roles and Responsibilities:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account

· 24 leaves in a year+comp offs+b'day leaves

· Very Attractive Incentives

· No Extension of Shift Timings

· Friendly Working Environment

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.

· Must have good convincing and sales skills.

. Candidates must be able to join immediately.

· Salary:Rs.15000-22,000/month(fixed)+Huge Incentives

· Shift : US Shift

. 9:00 pm to 7:00 am (US Shift)

· Working Days: 6 days

Contact: sadhna (HR) @ 8016099788

HS

All your information will be kept confidential according to EEO guidelines.

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