Hardware Warehouse Technician

Hardware Warehouse Technician
Premier Metro Atlanta-based organization is seeking an experienced Hardware Warehouse Technician for a long-term contract opportunity in College Park, GA. This is a stationary, on-site position supporting a large enterprise technology environment.

The role will primarily focus on IT hardware inventory, device imaging and configuration, equipment staging, deployment preparation, and warehouse logistics. While some hardware troubleshooting may still be required, the organization is transitioning away from hardware repair as a primary function.
Responsibilities

• Receive, inventory, stage, and prepare desktops, laptops, tablets, monitors, printers, and other technology equipment for deployment.
• Image and configure computers and other end-user devices using SCCM.
• Prepare new and replacement equipment for distribution and deployment.
• Maintain accurate inventory records, including equipment locations, assignments, quantities, device types, and status.
• Assist with the receiving, movement, storage, organization, and distribution of IT hardware.
• Track equipment throughout the hardware lifecycle, including receipt, staging, deployment, return, and disposition.
• Perform basic hardware troubleshooting and diagnostics as needed.
• Process and manage technology-related service requests and equipment assignments through established ticketing and inventory systems.
• Assist with large-scale device refreshes, deployments, and other technology initiatives.
• Work closely with technical support teams and other IT personnel to ensure equipment is properly prepared and available when needed.
• Maintain an organized, efficient, and accurate warehouse environment.

Required Skills

• 5+ years of PC/Desktop or IT hardware experience in an enterprise-level environment.
• Strong hands-on experience with SCCM, including imaging and configuring Windows devices.
• Experience with IT asset inventory, equipment staging, deployment, or hardware logistics.
• Working knowledge of desktops, laptops, tablets, monitors, printers, and related end-user technology.
• Experience with enterprise IT support tools such as Active Directory, Remedy, LANDesk, or similar systems.
• Strong organizational skills and attention to detail, particularly when tracking and handling large volumes of technology assets.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work effectively as part of a technical support and warehouse team.
• CompTIA A+, Microsoft, MCSE, or other desktop support certification preferred.