Why This Role Stands Out
This role offers a fantastic opportunity to leverage your extensive contact center expertise and business analysis skills within a reputable software services company, driving impactful solutions for diverse clients. You'll thrive here if you excel at stakeholder management and translating business needs into functional specifications, contributing to your professional growth within a dynamic team. Don't miss out on this chance to advance your career with XPT Software Australia!
Quick Overview
Job Description
Mandatory Skills
- Business Analyst with 7+ years experience
- Understanding of the Contact Center domain
Experience in Contact Center nice CxOne
Responsibilities
- Gather requirements & create Functional Specification Document
About XPT:
• XPT Software Australia PTY Ltd, incorporated in 2016, is a Software services company catering to a vast variety of clients across Australia in Banking, Insurance, Telecom, Mining and Manufacturing etc domains.
• We have 90+ technocrats in Australia working at our client project locations at Melbourne, Sydney, Brisbane, Perth, Adelaide etc.
• We engage with our clients for their IT services, R&D, Staff augmentation and Permanent hiring needs for Australia
• XPT Software Australia is part of group companies which has global presence across India (Bengaluru, Chandigarh), Europe ( Berlin, Sweden, Poland)
• We have served 100+ clients globally fulfilling their onsite-offshore needs through local hiring or sponsored work visas
• With our strengths and capabilities, we aspire to support GLOBAL OEMs, Tier 1, Tier 2 companies in Automotive, Aerospace, BFSI, Consumer/Healthcare and Telecom space
• Visit below link to see more opportunities with us
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