Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Columbia, SC, United States
Posted
Yesterday
Job Description
Job Title: Enterprise Program Manager / Interim Assistant IT Director
Location: Columbia, SC – 100% Onsite
Duration: 12 Months (Contract-to-Hire)
Work Schedule: Monday–Friday, 8:30 AM–5:00 PM (38 hours/week)
Key Responsibilities
- Oversee IT infrastructure, enterprise applications, helpdesk operations, and managed service providers.
- Supervise IT staff and the IT Operations Manager, ensuring effective daily service delivery.
- Manage vendor relationships, SLAs, service performance, and accountability.
- Lead cybersecurity activities, including incident response, vulnerability management, risk assessments, and remediation.
- Support security audits, access reviews, regulatory compliance, and IT policy enforcement.
- Coordinate with statewide shared-services providers and external technology partners.
- Oversee integrations involving SAP, financial institutions, and third-party enterprise systems.
- Assist with IT procurement, contract renewals, budget monitoring, and long-term technology planning.
- Participate in occasional after-hours and weekend on-call support.
Required Skills
- 6+ years of progressive IT experience managing complex technology functions and operations.
- 3+ years of full-time supervisory or IT leadership experience.
- Experience managing managed service providers (MSPs), outsourced vendors, SLAs, and service performance.
- Leadership experience in cybersecurity operations, incident response, vulnerability management, and risk assessment.
- Working knowledge of Active Directory, Microsoft Entra ID, and Microsoft Intune.
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
Preferred Skills
- Experience in state government, financial services, or regulated IT environments.
- Knowledge of IT audit, compliance, governance, and risk management.
- Experience with statewide shared-services IT delivery models.
- IT project management and strategic technology planning.
- Enterprise application integrations, SAP, financial institution interfaces, and secure file transfers.
- IT procurement, vendor contracts, budget administration, and contract management.
- Certifications such as CISSP, CISM, CompTIA Security+, ITIL, or PMP (preferred, not mandatory).
Additional Requirements
- Strong leadership, communication, decision-making, and team management skills.
- Ability to handle sensitive information and manage competing priorities.
- Must pass background and credit checks before starting.
- Willingness to participate in an intermittent after-hours and weekend on-call rotation.
- Ability to lift and carry equipment weighing up to 50 pounds and perform occasional physical hardware support activities.
- Must be willing to work fully onsite in Columbia, SC.
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