Senior AWS Cloud & Dev Ops Engineer

Technology & Engineering

Shape your future with us

We are a growing, technology-led consumer claims group managing high-volume processes through modern software, automation, data and AI-enabled workflows. We are seeking a Senior AWS Cloud & DevOps Engineer to build, secure, automate and operate the cloud platforms supporting our applications and services.

The Role

This senior, hands-on role combines AWS expertise with a DevOps mindset. Working with Software Engineers and technology leadership, you will own cloud infrastructure, deployment automation, reliability, observability and resilience. You will reduce manual work, strengthen security, optimise costs and enable faster, safer delivery.

Responsibilities

AWS Cloud & Platform Operations

• Design, build and maintain secure, scalable and resilient AWS environments.
• Manage production availability, performance, networking, IAM, compute, storage and databases.
• Implement high availability, backup, disaster recovery and business continuity measures.
• Investigate and resolve complex cloud and production incidents.

Infrastructure as Code & Automation

• Manage repeatable, version-controlled infrastructure using Terraform, CloudFormation, CDK or similar tools.
• Automate provisioning, configuration, deployments and routine operations.
• Standardise development, test and production environments.

CI/CD & Software Delivery

• Build and improve CI/CD pipelines, testing and release processes.
• Support safe deployments, rapid rollback and developer self-service.
• Work with engineers to remove infrastructure and delivery bottlenecks.

Reliability & Observability

• Improve monitoring, logging, tracing and alerting.
• Define service metrics and reliability objectives.
• Lead incident analysis and implement preventative improvements.
• Identify capacity and performance risks before they affect users.

Security & Governance

• Apply least-privilege access, secrets management and secure configuration practices.
• Manage vulnerabilities, patching, audit logging and change controls.
• Support compliance and security evidence in a regulated, data-sensitive environment.
• Monitor AWS spending and identify cost optimisation opportunities.
• Plan capacity for growing applications and workloads.
• Improve engineering standards, documentation and automation practices.
• Share knowledge and mentor colleagues.

Requirements

• Strong commercial experience designing and operating production AWS environments.
• Significant DevOps, Cloud, Platform or Site Reliability Engineering experience.
• Hands-on Infrastructure as Code experience, ideally Terraform, CloudFormation or CDK.
• Experience building and maintaining CI/CD pipelines.
• Knowledge of AWS networking, IAM, security, monitoring, backup and disaster recovery.
• Experience with containers and modern deployment patterns.
• Scripting ability in Python, Bash, PowerShell or similar.
• Strong troubleshooting skills across infrastructure, networks and applications.
• Familiarity with metrics, logs, traces and alerting.
• Clear communication, ownership and a security-focused approach to sensitive data.

Nice to Have

• AWS Associate or Professional certification or equivalent expertise.
• Kubernetes or AWS container services experience.
• Experience with high-volume transactional or data-processing platforms.
• Background in claims, financial services, insurance, fintech or another regulated sector.
• FinOps, cloud cost optimisation, security audits or compliance experience.

What Success Looks Like

Our AWS platforms are secure, reliable, observable and scalable. Deployments are automated and low-risk, engineers deliver faster, incidents lead to lasting improvements, manual work decreases and cloud costs remain visible and controlled.

• Competitive salary, dependent on experience.
• 20 days annual leave plus bank holidays.
• Ownership of a growing AWS cloud estate.
• Exposure to automation, AI-enabled workflows and modern engineering practices.
• Opportunity to influence architecture, DevOps standards and platform strategy.
• Close collaboration with Engineering, Product and Operations teams.

Why Join Us?

Make a real impact in a growing technology-led business. You will have the freedom to improve how cloud platforms are built, deployed and operated, while helping teams deliver dependable services at scale.

Equality, Diversity & Inclusion

We are an equal opportunities employer committed to an inclusive workplace. We welcome applications from all suitably qualified individuals.

*This job specification may be updated periodically to reflect business needs.*

We are looking for someone who:Has strong commercial experience designing, building and operating production workloads in AWS.Has substantial hands-on DevOps, Cloud Engineering, Platform Engineering or Site Reliability Engineering experience.Has strong Infrastructure as Code experience using Terraform, AWS CloudFormation/CDK or comparable tooling.Has strong experience designing and maintaining CI/CD pipelines and modern software delivery workflows.Understands AWS networking, IAM, security, monitoring, backup, resilience and disaster recovery principles.Is comfortable working with containers and modern application deployment patterns.Can script and automate operational tasks using an appropriate language such as Python, Bash or PowerShell.Has strong troubleshooting skills across infrastructure, networking, applications and deployment pipelines.Understands observability and can work effectively with metrics, logs, traces and alerting.Can collaborate closely with Software Engineers and communicate complex technical issues clearly to technical and non-technical stakeholders.Takes ownership of production issues and is comfortable operating in a fast-moving environment where reliability matters.Has a strong security mindset and understands the responsibilities involved in operating systems that process sensitive customer data.

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