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Full timeAdministrative

Management Analyst Assistant

ATA Services IncSanta Fe, New Mexico🇺🇸United States

Why this role stands out

This hybrid role offers fantastic opportunities to develop your skills in system administration and database quality assurance within a reputable company. You'll thrive here if you enjoy supporting critical systems, training users, and ensuring data integrity, making a real impact on essential operations. Apply today to join a dynamic team and advance your career!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationSanta Fe, New Mexico, United States

Job description

Support the operation, maintenance, testing, and improvement of a criminal history screening system. Duties include system administration, database quality assurance, background-screening support, user training, testing system updates, maintaining accurate records, documenting issues, and assisting healthcare, education, and other authorized users.

Responsibilities

  • Monitor system functions, user access, workflows, and operational issues.
  • Assist authorized users with background-screening procedures and system questions.
  • Train new and existing users on applications, databases, and quality assurance.
  • Review database records and coordinate corrections to incomplete, inconsistent, outdated, or duplicate information.
  • Support Rap Back records, incomplete Rap Sheet records, and IDEMIA Live Scan and portal activities.
  • Participate in system testing and implementation, document work, track tasks, and escalate issues.

Required Skills

  • Database record review
  • Database quality assurance
  • System administration
  • System testing
  • Implementation support
  • Workflow monitoring
  • Background-screening procedures
  • Rap Back record maintenance
  • IDEMIA Live Scan and portal
  • Technical documentation

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