Bike Tech Support Specialist Warranty & Repairs
Why This Role Stands Out
This hybrid role offers a fantastic opportunity to deepen your technical expertise within the renowned SRAM Corporation, directly impacting customer satisfaction and product quality. You'll thrive here if you possess strong diagnostic and communication skills, a passion for the cycling industry, and a desire to grow with a leading brand. Apply today to join a supportive team and contribute to innovative solutions in bike technology.
Quick Overview
Job Description
SRAM is seeking a customer-focused technical and warranty specialist to support bike dealers, distributors, and OEs on SRAM product lines from our Melbourne-area operations. You will provide professional technical and warranty assistance via phone or email, demonstrate in-depth knowledge of SRAM products, and initiate repair processes per factory specifications.
Candidates should have 1+ years of bicycle industry experience, strong diagnostic and communication skills, and be able to travel up to
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