Quick overview
Job description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
- Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized attention and coordination
- Provide consistent and comprehensive case management and follow-up
- Ensure appropriate documentation is completed and received
- Maintain organized database of clients and keep detailed documentation of all contacts with clients
- Ensure participants follow through with planned activities as outlined in contract with funding agency
- Provide individualized assessments of work, provide referrals to appropriate community service or social service agencies when needed
- Accurately complete required documentation for eligibility and participation purposes
- Document all participant contacts and activities in case notes and ensure that post-placement contracts are made as required by specific contract
- Create solutions to participant attendance problems
- Manage the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, a high quality of presentation, a satisfactory participation rate, clear messaging of next steps, and a tangible output
- Work collaboratively with the business services team to identify which jobs are available, what qualifications are needed, and which workshops and training can best prepare jobseekers for these positions
- Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
- Provide operational support and coverage as needed
- Provide operations support for all compliance driven standards
- May be assigned other tasks and duties reasonably related to their job responsibilities
- Demonstrated ability to adapt to changing contract requirements and evolving business needs.
- Proficiency in Microsoft Office Suite and Google Workspace applications.
- Strong organizational skills with the ability to effectively prioritize tasks and maintain accurate documentation of client interactions and site visits.
- Excellent telephone, computer, written, and verbal communication skills.
- Proven leadership capabilities with the ability to succeed in dynamic environments involving multiple stakeholders, changing priorities, and diverse objectives.
- Broad understanding of career pathways, occupational trends, and workforce development opportunities.
- Bachelor’s degree in education, Social Services, Healthcare, Communications, or a related field preferred. Equivalent experience may be substituted. Minimum two years of experience in career advising and workforce development, workshop facilitation, curriculum development, public speaking, or related areas is preferred.
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact recruitassist@apmnet.us.
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