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Area Collection Manager - TW & PL| Chennai

CSBChennai🇮🇳India

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationChennai, India

Job description

- Manage the training needs for executives
- Ensure that all his DRAs are trained & Certified as per regulatory requirement
- Drive performance through team work
- Review of teams performance in terms of targets vs actual and guide for necessary optimisation

1) Tracking & Controlling the delinquency of the area, bucket wise, dpd wise and focus on Non-starters for TW Product
2) Regular follow up with delinquent customers through a dedicated team
3) Ensuring adherence of legal guidelines by agencies and executives
4) Manage Productivity by fixing productivity parameters for in-house / collection agencies, monitoring performance against set parameters and periodic review
5) Co-ordination with legal team to ensure necessary legal action is taken on specific cases
6) Ensure collection agencies are complaint with audit & information security requirements of the Organisation

Experience Range : 10 to 12 Years

Qualifications :
Graduate (Any Specialisation)
MBA

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