Inside Sales Representative

Tittle: Inside Sales Representative Duration: Approximately 8 months, with potential for extension
Location: remote
Team Size: 3 6 Inside Sales Representatives plus a Front-Line Manager
Role Overview
The Inside Sales Representative will own sales opportunities from the point they are assigned in Salesforce through order placement, fulfillment, and device activation. This is a high-volume, full-cycle transactional B2B sales role within a wireless carrier/distributor ecosystem.
This is not a lead qualification or appointment-setting position. The representative will be responsible for managing the opportunity through the complete sales and activation process while maintaining CRM accuracy and meeting defined service-level expectations.
Key Responsibilities

• Take ownership of assigned opportunities in Salesforce.
• Contact the appropriate value-added reseller (VAR) or end customer based on distributor rules of engagement.
• Manage the sales process from initial customer contact through order placement and fulfillment.
• Process and manage credit applications, financing approvals, or related customer qualification activities.
• Ensure orders are entered accurately and followed through completion.
• Coordinate device provisioning and activation and confirm successful account activation.
• Maintain accurate CRM records, opportunity status, and activity documentation.
• Meet defined SLAs for response, follow-up, and issue resolution.
• Manage a high volume of opportunities while maintaining accuracy, customer experience, and productivity.
• Work effectively in a developing program environment as distributor volumes increase.

Required Qualifications

• 2+ years of inside sales, channel sales, or full-cycle transactional B2B sales experience.
• Demonstrated experience owning sales opportunities end to end, from customer engagement through order and fulfillment.
• Experience with order management, provisioning, fulfillment, or activation as part of the sales process.
• Proficiency with Salesforce, including opportunity management, activity tracking, and pipeline/CRM hygiene.
• Experience handling credit applications, financing approvals, or similar customer-facing qualification processes.
• Comfortable working in a high-volume sales environment with defined activity targets and SLAs.
• Strong communication, customer service, organization, and follow-through skills.

Preferred Qualifications

• Experience in telecommunications, wireless, mobility, or device/IoT activation.
• Experience working with distributors, value-added resellers (VARs), or channel partners.
• Familiarity with TD SYNNEX, Ingram Micro, Get Wireless, or DNH.
• Experience selling to SMB or mid-market B2B customers.
• Experience working within a carrier, distributor, or reseller ecosystem and understanding channel rules of engagement.
• Previous channel experience with T-Mobile, AT&T, or Verizon.

Ideal Candidate Profile
The ideal candidate has demonstrated success in a high-volume, full-cycle transactional sales environment and can independently manage an opportunity from initial contact through order placement, fulfillment, and activation.
Candidates whose experience is limited to lead generation, appointment setting, prospecting, or closing with a separate operations team handling fulfillment would not be considered a strong match.
Program Context
The engagement is expected to support multiple distributors, with volume ramping incrementally as the program develops. At full scale, the program may reach approximately 500 account records per week across the team.
Candidates should be comfortable working in a fast-paced environment with evolving processes, high activity volume, and clearly defined SLAs.