Receptionist

Position Overview

SteerBridge is seeking a professional, organized, and customer-focused Receptionist to serve as the first point of contact for visitors, employees, and government stakeholders. The Receptionist will manage front-desk operations, support administrative functions, and help maintain a welcoming, secure, and efficient office environment in support of federal contract requirements.

Key Responsibilities

• Greet and assist visitors, clients, and government personnel in a courteous and professional manner, ensuring a positive first impression of the organization.

• Answer, screen, and route incoming phone calls and emails; take accurate messages and respond to general inquiries.

• Manage visitor check-in and check-out procedures, including issuing badges, keeping visitor logs, and following facility security and access-control protocols.

• Receive, sort, and distribute incoming mail and packages; coordinate outgoing shipments and courier services.

• Schedule and coordinate conference rooms, appointments, and meetings, including setting up rooms and basic audiovisual equipment.

• Keep the reception area, common spaces, and office supply inventory organized, stocked, and presentable.

• Provide administrative support to staff and leadership, including data entry, filing, document preparation, copying, and scanning, and assist corporate operations as required.

• Handle sensitive and confidential information with discretion and in accordance with company policies and federal contract requirements.

Required Qualifications

• Eligibility Requirements: U.S. citizenship is required for this position under applicable federal contract requirements. 

• High school diploma or GED.

• 1+ year of experience in a receptionist, front desk, customer service, or administrative support role.

• Proficiency with Microsoft Office (Outlook, Word, Excel) and standard office equipment, including multi-line phone systems, copiers, and scanners.

Preferred Qualifications

• Associate’s degree or coursework in business administration, office management, or a related field.

• Experience in a government contracting, federal agency, or military environment, and the ability to obtain a security clearance or favorable background investigation if required by the contract.

• Familiarity with visitor management systems, badging, or facility security procedures.

• Experience with scheduling or collaboration tools such as Microsoft Teams, SharePoint, or room-booking systems.

• Strong communication and organizational skills, with a professional demeanor and the ability to prioritize in a fast-paced environment.