Quick overview
Job description
At Coface, we make trade happen everyday.
Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.
Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.
Shape the future of trade with us. Join our Happeners!
As an Account Officer, you will take on a key role within the team, actively shaping client relationships, optimizing processes, and ensuring everything runs smoothly.
- Contract Management: Collaborating with the Account Manager on contract administration, updating tools, managing access to client tools, and coordinating with other departments.
- Client Management: Acting as a point of contact for client inquiries, participating in meetings, supporting presentations, and training clients on the use of Coface tools.
- Renewal Management: Supporting pricing and policy structuring, reviewing policy details to ensure compliance with internal processes, and managing the end-to-end issuance process from initiation to finalization.
- KYC Compliance: Managing the KYC process, coordinating with clients, and liaising with the relevant department.
- Accounting and Settlements: Serving as the primary contact and interface between the client and the accounting department.
- Contract Termination and Extension: Ensuring processes are followed in the event of contract termination or extension.
- Backup and Support: Providing valuable support to your team and taking responsibility as a backup for the Account Manager.
- You hold a completed Master degree in one of the following fields: Finance, Economics, Business Administration, or Law. Alternatively, you have a degree in a similar discipline or a comparable qualification, such as in banking or insurance
- You have initial professional experience, ideally in the financial or insurance sector
- At least B1 level in German and good English language skills complete your profile
- As a bonus, you bring experience in an international environment
- You have strong organizational skills, stay calm under pressure, and know how to prioritize
- You have excellent communication and teamwork abilities
- You are confident working with numbers
- You have solid skills in using Microsoft Office (Word, Excel, PowerPoint)
Please note that only candidates who meet the VIE eligibility criteria will be considered for this position. This VIE position it is based in Germany.