Infrastructure Engineer

Job Title: Infrastructure Engineer (Contract)
Duration: 3-Month Contract 
Location: McLean VA (Hybrid)
Start Date: December (ASAP) 
Number of Positions: 2
Overview:
Our customer is seeking two Infrastructure Engineers to join their IT Infrastructure team on a 3-month renewable contract. These engineers will provide hands-on support for break/fix activities, vulnerability remediation, general infrastructure maintenance, and service desk operations while the internal team focuses on ongoing projects. This is a fully remote position.
Responsibilities:
·       Perform day-to-day break/fix support across servers, networks, storage, and web server environments.
·       Troubleshoot and resolve hardware, OS, application, and web server issues in hybrid environments (on-prem and cloud).
·       Support vulnerability remediation efforts, including patching, configuration updates, and security hardening.
·       Monitor system performance and availability to maintain uptime and reliability standards.
·       Provide service desk support, including ticket triage, escalation, and user communication.
·       Collaborate with internal IT teams to document issues, resolutions, and process improvements.
·       Provide support for Windows Server, Active Directory, and virtualization platforms (VMware, Hyper-V).
·       Assist with networking tasks such as switch configuration, connectivity troubleshooting, and firewall rule updates.
·       Ensure compliance with organizational security policies and industry best practices.
·       Support MS 365 administration, Azure Virtual Desktop, device imaging, Intune management, and Azure administration.
·       Utilize low-code/no-code platforms for process automation and workflow improvements.
Qualifications:
·       5+ years of experience in IT Infrastructure or Systems Engineering roles.
·       Strong troubleshooting and problem-solving skills in Windows Server, Active Directory, DNS/DHCP, VMware/Hyper-V, web servers.
·       Experience with vulnerability management and patching tools (e.g., Qualys, Nessus, WSUS, SCCM).
·       Familiarity with network fundamentals (Cisco or equivalent experience preferred).
·       Service desk or end-user support experience is a plus.
·       Understanding of security and compliance requirements in financial or regulated environments is a plus.
·       Excellent communication and documentation skills.
·       Ability to work independently and collaboratively in a fast-paced, remote environment.
·       Experience with MS 365, Azure Virtual Desktop, Intune, and device imaging.
·       Exposure to low-code/no-code platforms for automation is preferred.
Preferred Certifications (a plus):
·       Microsoft Certified: Windows Server or Azure Administrator
·       CompTIA Security+
·       VMware Certified Professional (VCP)
·       Cisco CCNA
·       Experience with Azure no-code / low-code platforms, automation frameworks, or GlobalScape solutions