WMB Response and On Call Support Officer -

WMB Response and On Call Support Officer -

Salary: Salary in line with national and service terms and conditionsBasis: Full timePackage: Contractual Hours: 42Region: Job Category: Expression Operational

Job Description:

Permanent Vacancy: WMB Response and On Call Support Officer

The Service anticipates a permanent Watch Manager B Response and On Call Support Officer vacancy arising in the Response Support and On Call team. The post is based at BFRS Control building, Kempston in the Response Support department.

The responsibilities of the postholder include supporting the Service inmaintainingoperational readiness, effective response capability, and resilience through coordination ofon-call&whole timecrewing, response support functions, and operational activities. The postholder will ensure availability, competence, and effectiveness of personnel, systems, and risk information while contributing to continuous improvement.

Applications for this vacancy are now invited from the following:

1. Transfers of current substantive Watch Manager Bs

Applications for appointment on transfer are invited from Substantive Wholetime Duty System Watch Manager Bs

2. Appointments on promotion

Applications for appointment on promotion are invited from Substantive Wholetime Duty System Crew Managers in the WM talent pool - holding a current pass for the WM promotion gateway process and the relevant technical examinations (Refer V09 01/03 Technical Examinations for Operational and Control Roles).

Candidates who have a live disciplinary sanction for either Attendance or Conduct at the time of application closing date will not normally be eligible to engage in the selection process. Candidates pending the outcome of a disciplinary matter will not normally be eligible for appointment until the outcome is known. (Exceptions may be made in instances where extenuating circumstances apply).

The job description and person specification is available on Sharepoint.

Other than for reasons of promotion, applicants must be willing to serve within the post for a minimum period of three years. However, the duration will be subject to operational demand.

The post is conditioned to the nine day fortnight day duty system as per Grey Book and Service conditions. The post also attracts an Additional Responsibility Allowance, currently agreed at 1,720 per annum.

Expressions of interest should be submitted via the Internal Vacancies section on ITRENT which can be accessed via ESS. Applicants should outline within the personal statement how they meet the following core areas:

1. Understanding of Response Support function and Wholetime and On Call Crewing
2. Experience of Microsoft Office suite, and ability to use a range of internal IT systems
3. Ability to design and deliver presentations
4. Generic knowledge of National Operational Guidance and Fire Standards

Applicants will be required to attend a short selection process involving an interview, addressing the specialist post-specific elements of the role. Selection will be based upon the outcome from this post-specific interview. Where a single application is received, a professional discussion may take place.

Closing Date: 2 August 2026, 23.59 hours

A selection process is anticipated to take place 26 August 2026.

For further information please contact T/GC Steve Fowler

Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community. This is a public-facing role and it is essential to have the ability to converse at ease with members of the public and provide advice in accurate spoken English.

This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are spent under the provision of the Act.

The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role.

Bedfordshire Fire and Rescue Services recruitment and selection procedures reflect our commitment to safer recruitment, and to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.

At Bedfordshire Fire and Rescue Service, were not all the same. And thats our greatest strength. We draw on the differences in who we are, what weve experienced, and how we think. Because to provide a service that serves everyone, we believe in including everyone.