Why This Role Stands Out
This remote Customer Success Engineer role at Pathify offers fantastic growth potential as a founding APAC team member, allowing you to shape the customer experience with a leading SaaS platform. You'll thrive here if you enjoy complex technical problem-solving, integration work, and collaborating cross-functionally within a supportive global team. Apply now to leverage your engineering skills and contribute to Pathify's success!
Quick Overview
Job Description
Pathify is seeking a Customer Success Engineer to provide high quality technical support for the Pathify platform from Australia (remote). You will join the US support team with potential UK expansion, and help with go-live adoption, integration, and onboarding.
As a founding APAC CSE, you will troubleshoot complex issues, support SAML SSO configurations, and collaborate with Sales on scoping implementations. The role requires comfort with Zoom/onsite meetings and cross functional teamwork.
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