Executive Director (Inpatient Residential Facility)

Position Overview

The Executive Director is a key leadership role responsible for overseeing the strategic development, operational excellence, and financial sustainability of the facility supporting all levels of care (Inpatient, Residential, PHP, IOP and OP) treatment facility. This role requires a visionary leader who can inspire a collaborative and client-centered environment while maintaining the highest standards of care and fostering organizational growth.

• Responsible for the overall performance of the treatment facility, ensuring operational excellence, outstanding employee leadership, and financial sustainability.
• Responsible for the development of strategic plans to achieve both operational and financial targets. Collaborating with clinical leaders, community stakeholders, internal stakeholders to ensure census goals are met and productivity standards are upheld.
• This key leadership role fosters a collaborative and client-centered environment, maintaining the highest quality of care, while driving the growth and success of the site.
• Dedicated to promoting an inclusive and culturally competent work environment as well as creating a welcoming atmosphere within the Res Programs.

Schedule:

• 1.0 FTE, (40hrs/wk), working Monday through Friday approximately 8:00am to 5:00pm.
• On-Call & Holiday Rotation Coverage Needed

Location

• 4024 Stirrup Creek Dr Ste 200, Durham, NC 27703

Compensation Disclosure

• Executive Director Starting Salary Range: $150,000 - $160,000

Final Compensation offered will be within pay range based on qualifications/experience met for the position

How Executive Director's Empower Recovery

• Oversees onsite day to day operations of assigned programs and analyzes Key Performance Indicators of each program to ensure the embodiment of the organizational values of access to care and clinical quality.
• Collaborate with Sr. Vice President to identify areas of improvement within programs and solution focused plans of action.
• Collaboratively partners with Human Resources department to lead team and establish a trusting and productive department. This includes carrying out essential HR functions for direct reports (i.e. hiring, annual reviews, performance management, and personnel improvement plans).
• Responsible for ensuring compliance with systems, policies, and procedures in each program.
• Ensures programs are in compliance with regulatory agencies, accrediting bodies, and requirements of third-party payers. 
• Meet or exceed monthly census goals for residential program areas.
• Maintain high standards of timeliness, accuracy, and quality in provider documentation.
• Achieve high levels of client satisfaction by delivering exceptional care, actively monitoring outcomes, and implementing innovative treatment approaches.
• Cultivate strong relationships with staff through clear communication, leadership development, and a supportive work environment.
• Oversee clinical operations, ensuring billable hour targets, client feedback integration, and overall staff performance meet excellence standards.
• Make strategic decisions on hiring, program expansion/contraction, and staffing models to balance client demand with financial goals.
• Manage new client inquiries, waitlists, and overall program census to maximize service delivery and site efficiency.
• Ensure comprehensive oversight of treatment programs, including co-occurring specialties and innovative therapeutic models, to achieve client and financial objectives.
• Provide direction, coaching, and support to the leadership team, ensuring alignment with site goals and performance measures.
• Maintain a small caseload, if licensed as a clinical therapist, to stay connected to the client experience and ensure the ongoing relevance of clinical services.
• Provide clinical supervision in accordance with licensure, contributing to staff development and quality care, as needed.
• Participate in clinical/administrative on call rotation within facility, as needed.
• Other responsibilities as needed

Qualifications:

Education Qualifications:

• Master's degree required. Any of the following is appropriate:
• Master of Business Administration (MBA), Master of Healthcare Administration (MHA) or Master of Public Health (MPH)
• Master's degree in behavioral health (MSW, Counseling, MFT or a related field)
• Master of Science in Nursing (MSN) or Psychiatric Mental Health Nurse Practitioner (PMHNP)
• Active clinical licensure (LCSW, LMFT, LPC or equivalent) is preferred for candidates with a clinical background. It is not required for candidates with business or healthcare administration degrees.
• A bachelor's degree with significant healthcare leadership and P&L experience may be considered, depending on scope and facility needs.

Professional Qualifications:

• 5+ years of senior leadership experience in healthcare, required.
• Proven business and operations experience, required. This includes P&L ownership, budgeting, financial performance management and growth strategy.
• Experience improving census, revenue cycle results, payer relationships or referral development, preferred.
• Experience across multiple levels of care (IP/Res, PHP, IOP, OP), required.
• Eating disorder treatment experience, highly preferred.
• Clinical experience, including individual and family psychotherapy and clinical supervision, preferred.
• Ability to work with clinical leadership to balance quality of care with operational and financial goals, required.

Additional Requirements:

• Valid driver’s license and authorization to drive company vehicles, required.
• Current Basic Life Support (BLS) certification (within 30 days of hire), required.

Competencies:

• Client-Centered Leadership: Prioritize the needs of the Emily Program over individual or departmental interests.
• Data-Driven Decision Making: Utilize evidence-based data to drive quality and operational excellence.
• Team Leadership & Development: Foster a culture of accountability, employee engagement, and professional growth.
• Cross-Functional Collaboration: Build and leverage strong partnerships across departments and sites.
• Commitment to Excellence: Demonstrate passion for client care, operational success, and fiscal responsibility.
• Therapeutic Communication: Use strong clinical communication skills to enhance client relationships and improve outcomes.
• Continuous Improvement: Engage in self-reflection and actively seek feedback from peers, clients, and colleagues.
• Problem Solving & Conflict Resolution: Employ leadership and negotiation skills to resolve conflicts and build positive relationships within the site and across the organization.