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Job Description
Inside Sales Representative (ISR)
Location:
Coppell, TX (or Remote/Hybrid as applicable) Department:
Sales
Reports To:
Business Development Manager
Salary
: $40,000 to $45,000 + bonus opportunities
ActaMSP helps businesses leverage technology to improve performance, strengthen cybersecurity, increase efficiency, and support growth. We partner with business leaders to deliver managed IT services, cybersecurity solutions, AI guidance, and strategic technology planning.

ActaMSP is seeking a professional and results driven
Inside Sales Representative (ISR) to generate qualified business opportunities through prospecting, lead qualification, and appointment setting. This role is responsible for engaging prospective clients, conducting outreach to local business leaders, and scheduling qualified discovery meetings for the Business Development and Sales teams. The ISR serves as a key contributor to pipeline growth by prospecting, researching, qualifying opportunities, and maintaining accurate CRM records.

This position focuses on creating new business opportunities rather than closing sales. The ideal candidate is outgoing, professional, and self-motivated, with strong communication and relationship-building skills. They are comfortable engaging business owners, executives, and gatekeepers through phone, email, and social media outreach and possess the persistence and discipline to consistently generate qualified opportunities. Conduct outbound prospecting through phone, email, referrals, and social media outreach to generate qualified sales opportunities.

Research and engage organizations that align with ActaMSP's Ideal Customer Profile. Qualify prospects by identifying business needs, technology initiatives, and growth opportunities. Schedule and confirm 8-10 qualified discovery meetings per month for the Business Development and Sales teams. Manage prospect follow-up, sales sequences, and accurate CRM documentation. Meet or exceed activity and appointment-setting goals while contributing to pipeline growth and revenue generation.

Previous experience in inside sales, business development, lead generation, appointment setting, customer service, or a related customer-facing role. Strong organizational and time-management skills. Ability to manage multiple priorities and maintain consistent follow-up. Experience using CRM platforms and Microsoft 365 applications. B2B sales or business development experience. Familiarity with LinkedIn Sales Navigator, sales engagement tools, and CRM platforms. Competitive base salary plus bonus opportunities
Professional development and sales training.

Medical / Dental / Vision Insurance
~Short-Term and Long-Term Disability
~ Group Life Insurance
~ PTO / Paid Holidays
~ Employee Assistance Program
ActaMSP is an

Equal Opportunity Employer and values diversity in the workplace.