Why This Role Stands Out
This hybrid IT Service Desk Specialist role at Estia Health offers a fantastic opportunity to grow your technical skills by supporting a diverse range of end-users and technologies across multiple sites. You'll thrive if you're a proactive problem-solver who enjoys collaborating with a dedicated IT team to ensure seamless operations in a reputable organization. Apply today to contribute to a vital sector and enhance your career!
Quick Overview
Job Description
Estia Health is seeking an ICT Service Desk professional to provide end-user support across desktops, laptops, software, phones and peripherals in a multi-site aged care environment.
You will troubleshoot hardware/software issues, manage identities, perform health checks, and log incidents in the ITSM tool while maintaining documentation and user guides. The role includes after-hours on-call rotations and collaboration with IT teams.
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