The Senior Director, Federal Engagement Management leads the engagement management team supporting Oracle Health Federal EHR implementations across IHS, DoW, and VA. This leader sets the direction for Federal Engagement Management and ensures the team, resources, and delivery practices support client commitments and business goals.

The role provides strategic, financial, and operational leadership across client engagement, implementation delivery, and program governance.

• Lead the Federal engagement management team, establishing priorities and accountability for delivery performance, client satisfaction, and business results.

• Oversee deployment and go-live engagement management, aligning scope, milestones, resources, risks, and dependencies across Federal implementations.

• Build and maintain executive-level client relationships and serve as the senior Consulting escalation point for implementation concerns.

• Lead program governance and cross-functional coordination to support timely decisions, issue resolution, and implementation readiness.

• Manage client expectations, scope changes, and delivery commitments throughout contracting and implementation.

• Manage financial performance within the assigned scope, including budgets, forecasting, profitability, utilization, and cost management.

• Communicate program performance, financial results, major risks, and decisions requiring senior leadership attention.

• Hold managers accountable for team performance, delivery quality, talent development, and client outcomes.

• Establish performance measures and drive improvements in delivery quality, consistency, and operational efficiency.

• Ensure alignment with organizational policies, Federal requirements, and contractual obligations.

Required Qualifications

• 4+ years of consulting services senior management experience with profit and loss (P&L) responsibility.

• 10+ years of consulting or relevant industry experience.

• Experience leading managers and teams, including responsibility for people, projects, clients, and financial performance.

• Experience leading complex Federal healthcare or comparable regulated implementation programs.

• Experience managing budgets, forecasts, and resource allocation.

• Ability to set organizational direction, manage resources, and deliver measurable results.

• Demonstrated ability to maintain executive-level client relationships and resolve complex delivery issues.

• Product, technology, or industry expertise relevant to the practice.

• Electronic medical record (EMR) experience.

• Ability to travel up to 30%.

• U.S. citizenship and residence within the United States, as required by contract.

Preferred Qualifications

• Federal EMR experience, particularly supporting IHS, DoW, or VA.

• Experience supporting proposal development and professional services negotiations.

• MBA degree.

Directs and ensures the implementation of operational policies through subordinate managers Interacts internally and externally with executive management involving negotiation of difficult matters to influence policy. Bachelor's Degree in Computer Sciences or Business or equivalent. Balance of advanced technical skills, functional knowledge, client consultative skills and operational management experience. Has 4+ years of consulting services senior management experience with P & L responsibility and at least 10-15 years consulting or industry experience. 12+ years of experience relevant to this position including 4 years of consulting management experience with financial management responsibility. Direct line Management experience including project, people, customer, financial management preferred. Second-level Management experience preferred; proficient at managing managers and large teams. Product, technology or industry expertise relevant to the practice focus. Ability to develop and maintain relationships at the executive level. Proficient in using selling and negotiation techniques and tools. Undergraduate degree or equivalent experience. Ability to travel as necessary.