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911 Systems Consultant and Technical Resource

InfiCarePhiladelphia, PA🇺🇸United StatesPosted 10 Jul 2026

Why This Role Stands Out

This role offers a unique opportunity to make a significant impact on critical public safety infrastructure, with the chance to leverage your extensive technical expertise in 911 systems. You'll thrive here if you possess a strong background in CAD, networking, and system architecture, and enjoy project leadership and vendor management. Apply now to contribute to vital emergency communications technology!

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Job Title: 911 Systems Consultant and Technical Resource

Job Title: 911 Systems Consultant and Technical Resource

Location: Philadelphia, PA 19111 (Hybrid)

Job Type: Contract

Duration: 6 Months

Experience: 8+ years

Job Overview

 

 

Key Responsibilities

 
  • Provide day-to-day technical support and vendor management for 911 systems
  • Confer with stakeholders to determine computing and information management needs; set priorities for 911 technology projects
  • Develop plans to analyze and upgrade existing systems; direct installation and validation of new hardware and software
  • Participate in RFP, RFI, proposal and contract reviews; manage vendor SLA compliance and approve deliverables
  • Oversee all testing and deployment activities for 911 system enhancements
  • Forecast infrastructure, equipment costs, and IT personnel needs for 911 operations
  • Assist with hardware and software deployment of 911-related computer equipment
  • Participate in after-hours major incident problem resolution on an on-call basis

Required Skills

 
  • Computer Aided Dispatching (CAD) and 911-related technologies
  • Networking and Security
  • Technology and Application Architecture
  • Software Development Lifecycle (SDLC)
  • Operating System Management
  • Database Technology
  • Disaster Recovery and Continuity of Operations
  • Computerized System Validation (CSV) strategies and standards
  • Vendor management and SLA oversight
  • RFP/RFI participation and contract review

Preferred Skills

 
  • Experience working with public safety or emergency communications agencies
  • Familiarity with city/government IT environments and governance

Location & Work Model

 

Hybrid — Philadelphia, PA 19111. Candidates must be available for in-person work as required. Final interview will be conducted in person.

Engagement Details

 

6-month contract. Interview process: initial video screen followed by in-person final interview. Work hours capped at 37.5 per week under standard conditions; on-call availability required for 911 system emergencies.

Skills

CAD
Compliance
Contract Review
Technical Support
Vendor Management

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