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Director - IDD Programs

HopeservicesMountain View🇺🇸United States

Quick overview

SeniorityLeader
Employment typeFull Time
Work modeOn Site
LocationMountain View, United States
Microsoft ExcelComplianceContinuous ImprovementDiversity & InclusionMental HealthOutreachPublic RelationsStrategic Planning

Job description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..
>>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<<
>>>>> ASPIRE to Excellence CARF Accredited <<<<<
>>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<<
>>>>> Four-star Charity Navigator <<<<<
>>>>> 2024 Candid Gold Seal of Transparency <<<<<
*Compensation: Starting at $162,000.00/yr commensurate with experience and qualifications

Summary

To act as HOPE’s lead executive in local communities. To establish an interface with local community life and all HOPE programs. To develop community partnerships and connections. Provide oversight including all service and fiscal operation in local region. Ensure program quality and fiscal viability.

Essential Functions

The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions:

Leadership and Program Implementation

  • Direct the development and local implementation of services and operations.

  • Lead the design of new business and service models within the region.

  • Champion quality improvement efforts across all divisional services.

Community Engagement and Partnerships

  • Establish and maintain partnerships with local colleges, chambers of commerce, legislators, and service clubs.

  • Build strong family and community partnerships through consistent communication and engagement strategies.

  • Represent HOPE in public forums and community events to increase visibility and support.

Staff Supervision and Development

  • Supervise and support Program Managers to ensure effective program delivery.

  • Lead efforts in staff development, including training, mentorship, and performance evaluation.

  • Promote a culture of learning, collaboration, and continuous improvement.

Strategic Planning and Service Innovation

  • Participate in agency-wide planning initiatives to develop programs aligned with long-term consumer goals.

  • Conduct regular evaluations of community needs and funding agency priorities.

  • Recommend and implement innovative strategies for service improvement and expansion.

Financial Management

  • Develop, manage, and oversee district financial plans and budgets.

  • Monitor and forecast financial performance, ensuring fiscal responsibility and sustainability.

  • Identify and mitigate financial risks through proactive planning.

Compliance and Operational Excellence

  • Ensure all programs and operations within the district adhere to regulatory and contractual requirements.

  • Promote a safe, compliant, and high-performing work environment.

  • Lead efforts to maintain the highest standards in service delivery and workplace safety.

Development and Fundraising

  • Collaborate with the Development/Foundation team to grow donor bases and fundraising initiatives within the district.

  • Oversee and participate in community outreach and public relations efforts to support development goals.

Contract Management and Funder Relations

  • Negotiate new contracts and services with funders and stakeholders.

  • Build and maintain positive working relationships with regulatory agencies and funding organizations.

Governance and Representation

  • Attend Board of Directors and assigned sub-committee meetings, offering staff support and reporting as needed.

  • Provide insight and recommendations to support organizational governance and policymaking.

Professional Development and Advocacy

  • Engage in industry conferences, seminars, and professional development opportunities to remain current on service trends and leadership practices.

  • Act as a mandated reporter in cases of suspected abuse, in compliance with relevant laws and organizational policies.

Other Duties

Perform additional tasks as assigned to support overall program and organizational efficiency.

Qualifications Required

A Master’s degree in a related field plus 5-7 years of administrative experience working with people with disabilities in a rehabilitation environment is preferred. Equivalent combination of experience and education may be considered.

Required Knowledge and Skills

1. Proficient in MS Word, Excel, and Power Point

2. Knowledge of community outreach/education

3. Ability to interact effectively with diverse groups

4. Excellent written communications

5. Ability to analyze data and produce reports

6. Ability to lead and manage change

Environmental Conditions

An enclosed office environment. Time spent sitting, using a computer station, periods of intense concentration, using the telephone, paperwork. Time spent in meetings, travel to various work site locations throughout three counties. Some exposure to outdoor weather conditions.

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