Customer Service International Voice Foreign Language Team Member-BPS

Assertive communication, computer basic knowledge, Domain expertise, Escalation Management, Linguistic orientation, Multitask Handling, Process Understanding and Improvement, Typing skills 25 WPM with 90 Percent Accuracy Active Listening, Analytical Skills, B1 or B2 for written communication, Coaching and Development, Communication Skills, Customer centricity, Customer Focus, Empathy, GDS, Mentoring, Microsoft Office, Problem Solving, Quality Assurance and Control, Sales Skills, Team Management, Telecom Process Knowledge, Time Management, Versant 4, Versant 5, VET 58plus