Quick Overview
Job Description
ABOUT FURLA
Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods
market, standing for its strictly Made-in-Italy creativity. The company is present in 100 countries with
more than 450 single-brand shops situated on the most prestigious international shopping streets, a
distribution network with over a thousand official points of sales and important growing channels such
as travel retail and e-commerce.
GENERAL FUNCTION
The Retail Sales Associate sells luxury goods and provides premier customer service. This role will
contribute to the store’s success by building and maintaining strong clientele relationships.
MAJOR DUTIES AND RESPONSIBILITIES
- Sells Furla handbags and accessories to customers by demonstrating knowledge of the brand.
- Provides optimum service level to every customer.
- Develops and builds relationships with clients to create and maintain strong client relations.
- Uses knowledge and training to maintain high standards of sales and service coupled with visual
- Maintains the store’s presentation standards both on the sales floor and in the back office.
- Understands and supports all brand policies and procedures.
- Miscellaneous in-store duties as assigned.
BASIC QUALIFICATIONS
- 1+ years of selling experience for luxury products
- Ability to provide high performing client experience
- High school diploma or general education degree (GED) required
- Willing to work nights, weekends, and holidays
- Excellent verbal communication skills
- Strong orientation towards providing excellent customer service
- Basic math skills
- High attention to detail
- Demonstrated selling skills
- Ability to maintain a professional appearance
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