Enterprise Systems Manager

About Northwood:

Northwood is a modern space infrastructure company bringing the benefits of space to the masses through advanced communications technology. We are building a global network of phased array and parabolic ground stations that enable real-time, reliable communication for satellite missions such as national security, global connectivity, and disaster response. With a vertically integrated approach, Northwood designs, builds, and rapidly deploys scalable systems that power the next generation of space missions. If you like solving complex challenges and seeing your work deployed around the world with real impact, Northwood is the place to do it.

Role:

The Enterprise Systems Manager will be responsible for the administration, optimization, and integration of Northwood's core enterprise applications, including ERP, manufacturing execution (MES), product lifecycle management (PLM), procurement, and financial systems. This is a highly cross-functional, hands-on role at the intersection of business operations and technology. You will partner closely with Supply Chain, Manufacturing, Engineering, Finance, Quality, and IT to ensure our systems are reliable, integrated, scalable, and aligned with business needs.

The ideal candidate combines strong technical systems expertise with a solid understanding of operational processes. You should be comfortable with troubleshooting integrations, configuring applications, identifying process inefficiencies, and independently leading system enhancement projects from concept through implementation.

This is an opportunity to play a key role in developing the systems infrastructure that will support Northwood's continued growth.

Responsibilities:

• Serve as a primary administrator and subject matter expert for Northwood’s enterprise applications, including ERP, MES, PLM, procurement, and financial systems, managing configurations, workflows, upgrades, and ongoing maintenance.

• Design, implement, and maintain integrations, APIs, and automated workflows with internal teams and software vendors; monitor and resolve system issues, integration failures, and data synchronization errors.

• Partner with Security Engineering and GRC to implement role-based access controls and permissions approval processes, while maintaining system documentation, standard operating procedures, and data governance practices.

• Collaborate with cross-functional stakeholders to identify process inefficiencies and lead system enhancements and automation projects from requirements gathering through implementation, testing, training, and deployment.

• Establish and execute an enterprise systems roadmap that supports Northwood’s growth, prioritizing improvements and partnering with IT and Infrastructure teams to define, procure, and implement on-premises and cloud resources.

• Develop reporting capabilities and partner with IT Operations Engineering and business teams to implement intuitive dashboards that improve visibility into system metrics, data accuracy, and operational performance.

Basic Qualifications:

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field, or equivalent experience.

• 5+ years of experience in enterprise systems administration, ERP implementation, or business systems management.

• Hands-on experience administering, configuring, and optimizing ERP or other enterprise applications, as well as supporting system integrations, troubleshooting technical issues, and working with APIs and automation tools.

• Strong understanding of procurement, inventory, manufacturing, and financial business processes.

• Experience translating business requirements into system enhancements and independently leading implementation projects.

• Ability to obtain and maintain a Secret national security clearance or higher.

Preferred Qualifications:

• Experience administering ERP platforms, including workflows, reporting, custom fields, user permissions, and system integrations.

• Experience with manufacturing execution systems (MES), product lifecycle management (PLM), or procurement platforms.

• Familiarity with APIs, integration middleware, scripting, and data management tools.

• Understanding of manufacturing operations, inventory control, production planning, and engineering change processes.

• Familiarity with traceability, quality management, and operational controls in regulated manufacturing environments.

• Experience supporting multi-entity or international business operations.

Additional Information:

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Northwood Space is an Equal Opportunity Employer; employment with Northwood Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

If you need a reasonable accommodation as part of your application for employment or interviews with us, please let us know at accommodations@northwoodspace.io