Director, Product Management

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Gracenote, a Nielsen company, is dedicated to connecting audiences to the entertainment they love, powering a better media future for all people. We are the content data business unit of Nielsen that powers innovative entertainment experiences for the world's leading media companies. Our entertainment metadata and connected IDs deliver advanced content navigation and discovery to connect consumers to the content they love and discover new ones.

Job Description Great data only matters if it arrives. Gracenote's delivery platform moves millions of pieces of TV entertainment data every day into the backend systems of the world's leading cable, OTT, CE, and digital companies, powering entertainment experiences used by hundreds of millions of consumers.

We are hiring a Director of Product Management to own this platform from our Bengaluru product and engineering center. You will set the product vision and roadmap for our Unified Data Delivery Platform, the centralized repository that consolidates diverse data from across Gracenote into a single Source of Truth, and for the full family of Video metadata delivery solutions that carry that data to clients worldwide. You will lead a team of two product managers in India and partner daily with our engineering teams to deliver against that roadmap.

Delivery is its own discipline. It is where Gracenote's data meets client systems, with all of the schema, integration, scale, and reliability challenges that implies. It is also the tip of the spear. When something goes wrong for a client, delivery hears about it first and is expected to lead the debugging. We are looking for a leader who has lived in this problem space and knows what it takes to run a delivery platform that clients trust.

Responsibilities

• Own the product vision and roadmap for the Unified Data Delivery Platform, the new platform being built to deliver all of Gracenote's Video data to clients and partners

• Own the portfolio of Video metadata delivery solutions that clients rely on today

• Lead, mentor, and develop a team of two product managers in India

• Collaborate with clients and partners to understand the business problems of delivering and ingesting TV entertainment data into their backend solutions, and turn that insight into a clear product vision and roadmap

• Travel to the US and Europe a couple of times per year to meet clients and partners face to face, building the direct market understanding that informs the product vision

• Partner with engineering teams, external partners, and internal stakeholders to prioritize and deliver the roadmap

• Work closely with UX and engineering to deliver the configuration and analytics tools that make the platform successful for clients and internal teams

• Serve as the senior product escalation point when delivery issues arise, leading root cause analysis and driving resolution with engineering and client-facing teams

• Work with senior management to identify opportunities and risks, including new products, infrastructure strategy, and quality initiatives

• Closely manage the cloud infrastructure and costs associated with the data platform

• 12+ years of product management experience, including 3+ years owning data delivery, distribution, or client integration products

• Experience managing and mentoring product managers

• Experience building and operating high-scale data or distribution systems

• Hands-on experience with XML, JSON, and REST APIs. Actively uses LLMs to write Python scripts and SQL to answer product questions independently

• Experience running structured development processes with distributed engineering teams, from requirements through release

• Willingness to flex working hours for regular overlap with US and European clients and stakeholders

• Excellent verbal and written communication skills

 

Preferred Skills/Experience

• Bachelor's degree or higher. Computer Science or Engineering major is preferable

• Experience in OTT, TV broadcast, or supporting customers who develop products for digital content consumption

• Development experience with Gracenote, TMS, ROVI, or other structured entertainment databases

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