Quick overview
SeniorityMid Senior
Work modeHybrid
LocationUnited States
AWSSSOGoogle CloudAzure
Job description
- Administer, operate, and support complex SAP landscapes, including SAP S/4HANA, SAP ECC, SAP NetWeaver, SAP HANA Database, SAP Fiori, SAP Solution Manager, and other SAP applications across Development, QA, Pre-Production, and Production environments.
- Perform end-to-end SAP technical administration, including installation, configuration, upgrades, updates, system copies, refreshes, migrations, and landscape maintenance.
- Manage SAP HANA database administration, including backup and recovery, monitoring, memory and resource utilization, performance analysis, troubleshooting, and optimization.
- Plan and execute SAP kernel upgrades, Support Package Stack updates, SAP Notes, security patches, and technical maintenance, including validation and rollback planning.
- Monitor SAP system health, availability, work processes, dumps, logs, background jobs, interfaces, RFC connections, IDocs, spool services, database utilization, and overall performance.
- Administer SAP Transport Management System, transport routes and queues, client administration, and landscape synchronization.
- Perform client creation, deletion, local and remote client copies, system refreshes, post-copy activities, and logical system management.
- Troubleshoot complex issues across application, database, operating-system, network, storage, and infrastructure layers, coordinating resolution within agreed service levels.
- Support high availability, disaster recovery, backup and recovery, business continuity, and failover/failback procedures, including periodic DR testing.
- Support SAP workloads in on-premises, private-cloud, hyperscaler, and hybrid environments; exposure to Microsoft Azure, AWS, or Google Cloud is beneficial.
- Support S/4HANA upgrades/conversions, HANA migrations, OS/DB migrations, Unicode conversions, cloud migrations, and infrastructure modernization where applicable.
- Manage SAP certificates, RFCs, connectivity, SAP Web Dispatcher, ICM, SNC/SSO, and related technical integration components with security and network teams.
- Perform capacity planning, performance analysis, proactive health checks, and root-cause analysis for recurring SAP platform issues.
- Participate in 24x7 production support, incident, problem, and change management, maintenance activities, and major-incident resolution as required.
- Coordinate with SAP functional, Security/GRC, ABAP, integration, infrastructure, database, network, cloud, and application teams.
- Identify opportunities to automate and standardize repetitive Basis administration, monitoring, health checks, and operational tasks.
- Prepare and maintain technical documentation, operational runbooks, architecture documentation, SOPs, implementation plans, and knowledge-transfer materials.
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