Field Network Technician - Telecommunications

Cable One, operating as Sparklight, is seeking a Fulfillment Technician to support Field Operations & Site Management in our Telecommunications network. In this role, you will install, test, and maintain broadband, TV, and phone equipment, ensuring accurate fulfillment and tracking of field inventory. You'll work hands-on at customer locations and network sites, resolving technical issues and supporting network upgrades. Partnering closely with Network Engineers and field teams, you'll uphold our culture of collaboration, safety, and exceptional customer service while keeping our services reliable and efficient for homes and businesses.

Responsibilities

• Install, configure, and test broadband, TV, and phone equipment at customer and network sites.
• Perform routine maintenance, troubleshooting, and repairs on field network components.
• Manage, track, and reconcile field inventory and fulfillment orders for equipment and materials.
• Document work performed using Sparklight systems, ensuring accurate records of installations and service calls.
• Collaborate with Network Engineers and Field Operations teams to support new deployments and upgrades.
• Follow all safety, quality, and company standards while working in customer premises and outdoor sites.

Required Skills

• Telecommunications equipment installation
• Network troubleshooting
• Cable termination and testing (coax, fiber, Ethernet)
• Reading and interpreting network diagrams
• Use of field test equipment (signal meters, OTDR, spectrum analyzers)
• Inventory and asset management systems
• Basic IP networking (TCP/IP, routing, switching fundamentals)
• Safety procedures for field/utility work
• Documentation and ticketing systems
• Customer service and communication