ICT Delivery Manager

Work.

Are you an experienced technology delivery leader who thrives on turning strategy into action and leading teams to deliver meaningful outcomes? Join Sunwater as an ICT Delivery Manager, where you'll play a critical role in delivering technology initiatives that support the operation of Queensland's essential water infrastructure.

Reporting to the Head of ICT Delivery, you'll help shape and manage Sunwater's technology portfolio, leading the delivery of projects and programs that improve how our people work, how our assets are managed and how we serve our customers. This is an opportunity to combine strategic thinking, stakeholder engagement and practical delivery leadership in a role that has visibility across the entire organisation.

As ICT Delivery Manager at Sunwater, you will:

• Support the planning, prioritisation and governance of Sunwater's technology portfolio to ensure investments align with business priorities and strategic objectives.
• Lead the successful delivery of technology projects and programs, ensuring agreed outcomes, benefits, budgets, timelines and quality standards are achieved.
• Manage delivery partners and vendors, ensuring contractual obligations and performance expectations are met.
• Develop and continuously improve delivery frameworks, methodologies and practices that support consistent project execution.
• Lead demand management, resource planning and workforce capability activities across the delivery portfolio.
• Provide leadership, coaching and support to ICT Delivery team members, fostering a culture of accountability, collaboration and continuous improvement.
• Oversee portfolio financial management, including forecasting, budget oversight and benefits realisation reporting.
• Build trusted relationships with business leaders, project sponsors and delivery partners, contributing to governance and decision-making forums.

About you:

You're an experienced delivery professional who knows how to navigate complexity, influence stakeholders and bring people together to achieve results.

You'll bring:

• 10+ years' experience delivering and managing multiple IT projects and programs within a portfolio environment.
• Tertiary qualifications in Information Technology, Business or significant equivalent experience.
• Project Management certification.
• Strong experience across project, program and portfolio management methodologies and practices.
• Proven leadership capability with experience developing high-performing teams and managing delivery partners.
• Excellent stakeholder engagement, governance and financial management skills.

This permanent role offers a competitive salary package, 12.75% superannuation, access to banked time and TOIL, 17.5% leave loading, and a genuine commitment to work/life balance.

Water.

From improving operational technologies and business systems to supporting digital transformation initiatives, the projects you'll lead will help ensure water is delivered safely, reliably and sustainably to thousands of customers across the state.

Life.

• My benefits: Access employee benefits and discounts hosted by Reward Gateway
• My wellbeing: Comprehensive health and wellness programs designed to support your physical and mental wellbeing
• My time: Flexible working arrangements and the ability to purchase up to 4 additional weeks of leave, helping you tailor work around your lifestyle (full-time permanent employees only)
• My growth: Career development programs, study assistance, support for professional memberships and structured pathways to help you build a rewarding and successful career (full-time permanent employees only)

Now is the perfect time to join Sunwater and take advantage of the boundless opportunities available today and into the future. We are a diverse team and proud of the unique journeys and stories each person brings. As we continue to grow, we are committed to maintaining a barrier free recruitment process and inclusive work environment.

If you require any accommodations, please let us know so we can ensure you fully participate in our recruitment experience, which includes reference verification, psychometric testing, background checks and a pre-employment medical evaluation.

Sunwater acknowledges Aboriginal and Torres Strait Islander peoples as the first peoples of this country and the Traditional Custodians of the land and water we rely on. We respect and value their continued sacred connection to Country, including the rich traditions, languages and customs that are among the oldest in the world. We recognise their resilience and the importance of truth telling, listening and learning today.