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Full timeTechnology

Application Support Lead: AI-Driven Ops & Change

Plan PartnersMelbourne, Melbourne🇦🇺Australia

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationMelbourne, Melbourne, Australia

Job description

The McMillan Shakespeare Group (MMS) is seeking an Application Support Lead to safeguard the operational health, stability and compliance of business-critical apps in production. You will bridge technology, business and assurance teams, guiding incident management, releases, change coordination and audit controls while turning issues into delivery work for squads.

You will lead a high-performing team, coach members, and drive AI-driven automation to improve support efficiency, reduce manual

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