Why This Role Stands Out
This hybrid role offers a fantastic opportunity to leverage your AI expertise in a customer-facing capacity, directly impacting client success and driving value with Mimecast's innovative solutions. You'll thrive here if you're a problem-solver with a passion for collaboration and a desire to grow your skills in a dynamic, supportive environment. Apply today to join a leading cybersecurity company and make a real difference!
Quick Overview
Job Description
Mimecast Limited in Victoria, Australia, seeks a Senior Forward Deployed Engineer to drive customer value for Incydr from initial rollout through ongoing health checks. The role blends engineering with customer success in a hybrid work model, with travel to customer sites as needed.
You will diagnose issues, own engagements, access codebase/tools, and craft tailored integrations while collaborating with engineering and services teams. Strong communication and AI tooling experience are essential.
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