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Software Asset Management Analyst

Tandym TechVienna, VA🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationVienna, VA, United States

Job description



A financial services organization in Vienna, Virginia is seeking a Software Asset Management Analyst for a hybrid role focused on administering and optimizing ServiceNow SAM Pro, supporting software license compliance, and improving software asset governance and reporting.


About the Opportunity:




  • Schedule: Monday to Friday




  • Hours: Standard business




  • Setting: Hybrid (at least 3 days a week)




Responsibilities:




  • Administer, maintain, and optimize ServiceNow Software Asset Management (SAM Pro) capabilities.




  • Manage the software asset lifecycle, including procurement, deployment, utilization, reclamation, renewals, retirement, and end-of-life activities.




  • Maintain software products, software models, entitlements, license records, contracts, and renewals within ServiceNow.




  • Monitor software license compliance, utilization, and entitlement data to identify risks and optimization opportunities.




  • Perform software license reconciliation, data validation, inventory analysis, and reporting to ensure accurate software asset records.




Qualifications:




  • 5+ years of experience in Software Asset Management, including hands-on experience with ServiceNow SAM Pro, software license management, compliance, and asset lifecycle processes




  • Bachelor's degree in Information Technology, Business Administration, Finance, or a related field




  • Demonstrated experience supporting enterprise Software Asset Management programs and processes




  • Hands-on experience administering, configuring, or optimizing ServiceNow Software Asset Management (SAM Pro)




  • Strong knowledge of software asset lifecycle management, including procurement, deployment, utilization, reclamation, renewals, and retirement




  • Comprehensive understanding of software products, software models, entitlements, license management, software contracts, renewals, and end-of-life processes




  • Working knowledge of software licensing, compliance requirements, and license reconciliation processes




  • Experience with enterprise endpoint management and discovery tools such as Microsoft SCCM, JAMF, or similar platforms




  • Experience developing and analyzing reports, dashboards, KPIs, and operational metrics within ServiceNow or related reporting tools




  • Strong analytical skills with experience in data validation, reconciliation, software compliance, and optimization initiatives




Desired Skills:




  • ServiceNow certifications related to Software Asset Management, IT Asset Management, or Performance Analytics



  • Experience supporting enterprise ServiceNow SAM Pro implementations, enhancements, or platform optimization initiatives




  • Experience with ServiceNow Performance Analytics, including dashboards, scorecards, and executive reporting




  • Familiarity with IT Asset Management (ITAM), Configuration Management Database (CMDB), ServiceNow Discovery, or related platform capabilities




  • Experience identifying automation opportunities and improving software asset management workflows




  • Experience working in large enterprise or financial services environments




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