Online Automotive Sales Consultant

Job Description
Job Description
Full job description
Are you tired of your job and want a career? Come Join the #1 Dealer Group at
Gary Yeomans Ford in Knoxville, TN- We will train the right people, you must bring a Team-oriented drive, attitude, work ethic, and positive mind. If you have a skill set to talk to people, we want to visit with you. Come join
Gary Yeomans Ford
, a family-based dealership that will put your career on track.

Position Overview

The
Internet Sales Consultant will play a key role in responding to online inquiries, assisting customers with vehicle selections, and helping to facilitate a seamless car-buying experience. This is a fast-paced, high-energy position that requires someone with strong customer service skills and the ability to effectively manage multiple tasks while delivering exceptional service to our online customers.

Key Responsibilities

Respond promptly to online leads, emails, and chat inquiries from prospective customers. Assist customers in finding the right vehicle by providing detailed information about available models, features, pricing, and financing options. Schedule appointments, test drives, and follow up with customers to ensure a smooth sales process. Work closely with the sales team to ensure customers' needs are met, providing a seamless transition from the online inquiry to the in-dealer experience. Maintain accurate records in the CRM system and follow up with leads in a timely manner.

Demonstrate strong product knowledge, particularly the Ford lineup, to address customer questions and help them make informed decisions. Provide excellent customer service and go the extra mile to ensure a positive online car-buying experience.

Qualifications

Sales Experience Required: Proven experience in sales, preferably in an automotive or internet sales environment.

Strong Customer Service Skills: Ability to build rapport, listen to customer needs, and provide top-tier service.
Ability to Work in a Fast-Paced Environment: Ability to handle multiple inquiries and tasks effectively without sacrificing attention to detail.

Tech-Savvy: Proficiency with digital communication tools and CRM software.

Team Player: Willingness to collaborate with the sales team and work together to meet sales goals.
High School Diploma or Equivalent required; further education is a plus.

Compensation & Benefits

~ Competitive Weekly Salary plus Commission – Our internet earners make over $150K a year.
~ Monthly Bonus Incentives
~ Health insurance and 401(k)with company match.
~ Opportunities for career growth and advancement within the company.
~2 week Paid training.

Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Benefits:
~401(k)
~ Dental insurance
~ Employee discount
~ Health insurance
~ Health savings account
~ Life insurance
Schedule:
~10 hour shift
~8 hour shift
~ Monday to Friday
~ Weekends as needed
Supplemental Pay:
Commission pay
Monthly bonus