Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Loughborough, Leicestershire, United Kingdom
Upselling
Job Description
Inbound Sales Advisor - Mobiles
My client is looking for confident communicators who are able to receive inbound calls from customers and offer upgrade services to mobile services.You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available.
Days - Monday to Friday
Hours - 09:00-17:30 Monday to Friday / Every 2nd Saturday 09:00-17:30
2 Weeks training is provided.
Commission is paid on top of base salary.
Role responsibilities will include :
My client is looking for confident communicators who are able to receive inbound calls from customers and offer upgrade services to mobile services.You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available.
Days - Monday to Friday
Hours - 09:00-17:30 Monday to Friday / Every 2nd Saturday 09:00-17:30
2 Weeks training is provided.
Commission is paid on top of base salary.
Role responsibilities will include :
- Handling inbound calls from customers
- Explore customer needs and offer a suitable product
- Effectively proposing the benefits of products or services
- Effectively questioning customers to highlight upselling opportunities
- Having up-to-date product knowledge and awareness of current promotions available
- Achieving and exceeding the range of sales KPI's set, such as sales volume, call conversion, additional products
- Desirable to have previous sales experience working within a target driven environment
- Excellent communicate and people skills
- Resilient and tenacious
- Attention to detail
- Able to learn new skills
- Desire to exceed KPI's and Targets
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