Eagle STAR/PACE Production Support Analyst - Full Time Role

Interview process: Total 3 rounds of Interview (including one client round)

Key Responsibilities:
Provide day-to-day production support for Eagle STAR and Eagle PACE.
Monitor and resolve accounting, performance, pricing, and data quality exceptions.
Support portfolio accounting, performance measurement, attribution, and benchmark processes.
Investigate and resolve reconciliation breaks involving positions, cash, and performance results.
Partner with Operations, Performance, Portfolio Management, Compliance, and Technology teams to troubleshoot issues and implement solutions.
Perform data analysis and root cause investigations using SQL and Eagle tools.
Support month-end, quarter-end, and year-end processing activities.
Coordinate with client's Eagle support on vendor issues, upgrades, and enhancements.
Maintain operational procedures, support documentation, and knowledge-sharing materials.
Required Qualifications:
3-5+ years of experience supporting Eagle STAR, Eagle PACE platforms.
Strong understanding of investment accounting and performance measurement concepts.
Experience with portfolio accounting, security master data, corporate actions, pricing, and reconciliation processes.
Strong SQL and data analysis skills.
Knowledge of Oracle or other relational databases.
Experience supporting production environments and critical business processes.