Senior Director, Talent Development & Performance

About

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Job Overview

The Senior Director Talent Development & Performance is responsible for the strategy, implementation and impact of the continuous improvement and performance of all Bloomingdale’s colleagues.  As a business partner to both Store and Central leadership, this individual will create a comprehensive, integrated enterprise-wide talent strategy and execute processes that attract top talent, retain high performers, and offer ongoing development for all at Bloomingdale’s. The Senior Director Talent Development & Performance will build organizational capability and capacity; strategically shaping the future of Bloomingdale’s and creating a positive business impact through the effective utilization of our workforce.

Sets overall Talent Development and Performance Strategies for Bloomingdale’s key talent initiatives:

• Development: College Programs, Ongoing Development Hourly & Professional, Onboarding, HIPO Programs, BLT Enrichment
• Talent Performance: Talent Review & Succession Planning, Annual Performance (Goal Setting, LDR, Review Boards, Annual), Check-ins, PTG and Spot Bonus
• Culture Pulse Survey: Communication strategy, analysis, and response strategy

Essential Functions

• Create and drive strategy and framework for talent performance and development across all areas of the business.
• Develop talent and succession planning processes that identify Top Talent for customized development, ensures ready now successors for critical roles.
• Develop and manage the processes for defining and ensuring a strong, diverse internal bench of ready candidates for key roles in partnership with HR Business Partners and Talent Acquisition teams.
• Plan &  facilitate robust talent reviews that yield alignment on Top Talent development, succession & external acquisition needs.
• Ensure talent strategies address current and anticipated skill gaps in alignment and integrated with other talent and business initiatives.
• Establish collaborative relationships with business leaders and other support functions ensuring effective cross functional partnerships to deliver efficient and meaningful talent strategies.
• Define the impact of Talent Development programs across Bloomingdale’s, establish key metrics to assess value and impact.
• Lead a team that builds an organizational commitment to talent and leadership development initiatives by demonstrating the delivered value of the investment in the development of employees.
• Proactively and effectively address components of workplace culture that impede organizational and individual effectiveness in a manner consistent with the organization’s values.

Qualifications

• Education/Experience: Bachelor’s degree required with 10-15+ years of HR and 5-10 years of Business Unit experience or Masters with 10-15+ years of experience preferred.
• Communication Skill:  Excellent written and verbal communication skills.  Ability to read, write and interpret instructional documents such as reports and procedure manuals.
• Reasoning Ability: Strong critical thinker with a strategic mindset. Proven ability to put in place multifaceted HR strategies that support and drive business outcomes.
• Physical Demands: This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. Involves close vision, color vision, depth perception, and focus adjustment.
• Other Skills: Strong leadership profile, business acumen and client support orientation. A proven influencer with experience in organizational design and effectiveness.
• Work Hours: Ability to work a flexible schedule based on department and company needs.  Regular, dependable attendance and punctuality.

This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.