Quick overview
Job description
Provide friendly and efficient service to restaurant patrons to ensure a pleasurable dining experience. Responsible for prompt clearing, cleaning and re-setting of tables according to specifications. Assist the servers in the service of water, coffee and beverages.
Greet guests in a timely manner upon being seated
Maintain side stations and cleanliness of restaurant
Monitor guest needs for drink refills and condiment requests
Assist with clearing tables and transporting dishes in addition to cleaning and stocking work areas and table
Refill beverages when ½ full
Clear and re-set within 2 minutes of guest’s departure
Rolling silverware and other side work
Responsible for cleanliness of the restaurant by upholding the sanitation standards
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Performs other job-related duties as assigned
- Strong verbal communication skills
- Experience using basic cleaning supplies (broom, dustpan, spray bottle and towel)
- Experience using and cleaning cocktail trays, bus carts, glass and silverware racks, coffee and iced tea makers, juice dispensers, soda dispensers, soda Bag-in-Box system, sharp knives, and lemon slicer
- High School diploma or equivalent
ADDITIONAL REQUIREMENTS
- Ability to stand for long periods of time
- Repetitive lifting of up to 15 lbs.
- Frequent pushing, pulling, bending and walking
- Work area is subject to variable temperatures
- May be subject to smoking environment and moderate noise
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
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