Quick overview
Job description
In this role you'll
- Process client transactions accurately and efficiently while following established policies and procedures.
- Provide an excellent experience for clients and act as the face of the Bank.
- Assist clients in achieving financial goals by referring Bank products and services.
- Refer clients to other Bank specialists when appropriate.
- Work effectively as a team contributor on all assignments.
- Maintain a high level of personal reliability and punctuality.
- Sell Bank products and services through in-person and telephone conversations, meeting referral standards set by your Manager.
- Comply with all policies, procedures, security requirements, and government regulations.
What we're looking for
- You have a High School Diploma or GED (Required).
- An equivalent combination of education and experience can be considered in lieu of a degree.
- You have entry-level experience in cashiering, bookkeeping, client service, or sales with established goals (Required).
What helps you shine
- You bring strong organizational skills and attention to detail.
- You have basic PC knowledge with Windows-based applications and calculator use.
- You’re comfortable with basic math, negotiation, and problem-solving.
- You communicate effectively, with proper phone and email etiquette.
- You excel at building relationships and delivering excellent customer service.
- You can work branch hours and lift up to 25 pounds as needed.
Travel
- Up to 0%
Our company values
- Do the right thing
- Mutual respect
- Teamwork
- Honesty and integrity
What our team says
- "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." – Glassdoor review
Compensation & benefits
- Targeted starting salary range (based on experience): $19.00/hr+
- Annual incentive potential
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
- Paid vacation time, sick time and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement
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