Service Technician I

Service Technician I | Suffield, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, recognized for its commitment to security and client experience. This global organization is dedicated to helping businesses of all sizes protect, connect, and optimize their operations through advanced technology and expert service.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and as part of a team.
• Execute preventative maintenance tasks to maximize system availability and identify faults.
• Perform routine configuration changes for applications and user permissions.
• Document all system modifications accurately.
• Conduct end-to-end testing for upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low-voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills.

What's On Offer

• Paid company training.
• Comprehensive medical, dental, vision, and life insurance.
• 401K with a 60% match.
• Paid time off for vacation, holidays, and sick days.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!