Pega LBA / LSA / SSA with Smart disputes, Rate: DOE on C2C, Richardson, TX, Onsite Project.

Job Description:
We are seeking experienced Pega Architects to support a Pega Smart Dispute implementation, platform upgrade, and migration to Pega Cloud.

Key Responsibilities:

• Gather business requirements and translate them into Pega Smart Dispute case designs, workflows, and data models.
• Design and develop Pega case types, flows, data pages, and integrations.
• Lead/support Pega version upgrades and on-prem to Pega Cloud migration.
• Design and review REST/SOAP integrations, security, performance, and reusable Pega components.
• Support DCO, backlog grooming, user stories, UAT, testing, and Agile delivery.
• Troubleshoot defects, performance issues, and guardrail violations.
• Conduct architecture/design reviews and provide technical governance and mentoring.
• Collaborate with business stakeholders, LSAs, SSAs, developers, and enterprise architecture teams.

Required Skills:

• Hands-on Pega Smart Dispute / Smart Claims Engine experience.
• Strong financial services/banking, disputes, chargebacks, or claims experience.
• Experience with Pega upgrades and/or Pega Cloud migration.
• Strong Pega Case Management, DCO, integrations, security, and performance knowledge.
• Experience with REST/SOAP, Agile/Scrum, and UAT.
• Strong communication and stakeholder management skills.

Preferred Certifications:

• Pega CLSA / CSSA / CBA / CSA
• Pega Cloud / DevOps certifications