Quick overview
Job description
The Banquet Server delivers professional, friendly, and efficient food and beverage service during banquet events. This position is responsible for creating a positive guest experience by ensuring timely service, maintaining clean dining areas, processing guest payments, and complying with food safety and alcohol service regulations.
- Coordinate and serve food and beverages to banquet guests in a timely, efficient, and courteous manner.
- Provide exceptional customer service and respond to guest needs throughout the dining experience.
- Follow alcohol safety standards, including verifying guest identification to ensure compliance with minimum drinking age requirements.
- Maintain cleanliness and sanitation in dining areas and other assigned spaces.
- Perform pre-bussing duties to keep tables and service areas clean and organized.
- Process guest payments and complete financial transactions accurately.
- Comply with established service procedures, food safety requirements, and alcohol awareness standards.
- Perform other job-related duties as assigned.
- High School Diploma or General Education Degree (GED), with at least three (3) years of banquet experience, or an equivalent combination of education and experience.
- Ability to obtain and maintain a valid food handler’s card.
- Ability to obtain and maintain a state-issued alcoholic beverage license.
- Ability to successfully complete all required alcohol awareness training.
- Strong customer service, communication, and interpersonal skills.
- Ability to work varied shifts, including weekends and holidays, as needed.
- Ability to work in environments that may include casino floors, second-hand smoke, and crowd noise.
- Ability to lift objects weighing up to 50 pounds.
- Ability to work effectively in a fast-paced, team-oriented environment.
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