Quick overview
Job description
Loyalist is building an AI-powered revenue engine for restaurants and hospitality operators. We partner with ~1,000+ restaurants ranging from groups like Major Food Group, neighborhood spots like Jeju Noodle Bar, and fine dining spots like Le Bernardin. We’re backed by leading investors such as Lerer Hippeau, Bling Capital, Floodgate. Now, we are looking to expand our sales team and continue turbo-charging our growth. This is an NYC-based role!
Opportunity and What You’ll Own
You will work cross-functionally with sales, customer experience, eng, and our founder, shape the sales motion and our GTM engine, and have a meaningful impact on revenue, product, and company direction.
This is a highly differentiated, relationship-driven motion. We don't hide behind email sequences and love to meet our customers where they are.
High-touch, in-person selling (walk-ins, network, conferences, industry relationships)
Multi-threaded deals across operators, GMs, and ownership groups
Short to medium sales cycles with strong product stickiness
Clear ROI-driven pitch tied directly to restaurant revenue
If you are a high-agency operator who wants to build, not just execute, this is that role. As Loyalist AE you will:
Own full-cycle sales from prospecting through close
Build and manage a high-quality pipeline of restaurant groups and operators
Drive outbound through a mix of in-person visits, referrals, and strategic partnerships
Close multi-location restaurant groups and expand accounts over time
Act as a trusted advisor to operators, helping them unlock revenue through Loyalist
Partner directly with founders and product to shape positioning, pricing, and roadmap
What We’re Looking For
2-6 years of experience in hospitality, SaaS sales, or a generalist high-performance startup environment
Proven ability to generate pipeline and close deals
Strong presence with operators, from GMs to ownership and executive teams
High ownership mentality
Comfortable operating in ambiguity while staying focused on outcomes
Ability to translate product capabilities into clear business value
Highly organized and disciplined with follow-up and deal management
Bonus: Experience selling into hospitality operators, and existing network in NYC
Who Thrives Here
You want to be early and have real ownership
You are motivated by building something meaningful, not just hitting quota
You enjoy being in the field, meeting people, and closing in person
You are competitive and care about winning
Compensation
Base salary $70K–$115K
Est. OTE between $140K–$280K
Uncapped commission
Competitive equity grant
What we offer
We value in-person collaboration and are in our SoHo office five days per week
Direct access to founders and real influence on company direction
Comprehensive health, dental, and vision coverage (FSA and HSA options)
Daily lunch from top NYC restaurants
Unlimited PTO
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