Senior Technical Lead

Senior Technical Lead – Application Rationalization Data Architecture

Location - Remote - USA

Shift - 8 AM to 5 PM CST.

Role Summary

• Senior Technical Lead responsible for designing and operationalizing the data foundation for the Application Rationalization program and Application Portfolio Management (APM).
• This role serves as the technical data leader and right-hand partner to program leadership, accountable for establishing a trusted, integrated data ecosystem across Orbus Infinity, ServiceNow, and enterprise systems.
• Operating within a complex, security-driven hybrid environment (Azure cloud and on-premise systems),this role requires pragmatic and innovative approaches where not all data sources are cloud-enabled or easily integrated.
• Owns end-to-end data architecture, governance, and integration strategy, ensuring accuracy, consistency, and alignment across fragmented data sources while enabling a scalable, repeatable rationalization program.
• Acts as a cross-functional leader and decision enabler, driving alignment across IT stakeholders on data definitions, system-of-record ownership, and integration strategy to support enterprise decision-making.

Qualifications

• Senior Data Architect or experienced DBA with deep expertise in ServiceNow and Orbus Infinity (iServer)

• Strong hands-on experience with data modeling, meta-model configuration, and attribute management

• Proven experience implementing Application Portfolio Management / Rationalization programs

• Experience with data integration tools (Informatica, APIs, EDW pipelines)

• Strong experience in cross-system data mapping and reconciliation

• Experience integrating on-premise / legacy systems with cloud platforms

• Experience with Azure data ecosystem preferred

• Understanding of enterprise security, data access controls, and compliance constraints

• Experience defining data governance frameworks and standards (DAMA, ISO 8000 preferred)

• Strong executive communication and visualization skills

• Experience with Power BI or similar reporting tools preferred

Key Responsibilities

Environment

• Operate within a hybrid architecture (Azure cloud and on-premise systems) with security-driven

constraints

• Design secure, compliant, and pragmatic data integration approaches across segmented and

restricted environments

Data Architecture & Integration

• Own data architecture across the APM ecosystem (Orbus, ServiceNow, Informatica, EDW, and

related platforms)

• Define and maintain data flows, integrations, and system-of-record alignment

• Architect and manage data collection, storage, and synchronization across systems

• Ensure a single source of truth for application inventory, relationships, usage, licensing, and

dependencies

• Lead data model design, attribute mapping, and cross-system reconciliation

• Design and manage hybrid data architecture across Azure and on-premise systems, including

legacy and constrained platforms

Data Governance & Quality

• Define and enforce data governance rules (validation, normalization, de-duplication, attribute

mapping)

• Establish authoritative data sources and ownership model across systems

• Maintain data lineage, traceability, and audit readiness

• Develop data quality monitoring frameworks and dashboards to identify gaps and risks

• Document data models, definitions, and mapping logic for transparency and onboarding

Cross-Functional Alignment & Decision Enablement

• Lead alignment across IT stakeholders (Infrastructure, Service Desk, Applications, Data, Engineering

Platforms) to establish common data definitions and ownership

• Drive agreement on systems of record and supporting systems, including roles of Orbus,

ServiceNow, and ancillary platforms

• Facilitate decisions on data ownership, system boundaries, and integration responsibilities

• Translate complex data architecture into clear executive-level narratives, visuals, and decision

frameworks

Program Enablement & Data Strategy

• Define and manage phased data strategy, transitioning from interim repositories (e.g.,

spreadsheets, temporary databases) to fully integrated systems of record

• Ensure continuity, traceability, and data integrity throughout the transition

• Enable repeatable, scalable rationalization processes through structured data foundations

• Support decision workflows (retain/retire/replace) with clean, reliable, decision-ready data

Data Collection Acceleration & Integration

• Identify and enable integration points (procurement, contract systems, telemetry tools,

infrastructure platforms) to accelerate data collection

• Reduce reliance on manual data gathering by leveraging automated pipelines and ingestion

frameworks

• Partner with integration and data teams to establish efficient data pipelines and synchronization

• Enable data ingestion across secure and restricted environments, leveraging appropriate patterns

for cloud, on-prem, and segmented systems

Team Leadership & Execution

• Along with program executive, assign and oversee Enterprise Architects (EAs) and Data Analysts

aligned to application portfolios

• Ensure application metadata completeness, accuracy, and ongoing maintenance

• Drive accountability for data quality and portfolio integrity across domains

Stakeholder Collaboration

• Partner with application owners, SMEs, infrastructure, ServiceNow/CMDB teams, and business

stakeholders to define requirements and validate data

• Translate complex technical concepts into clear, business-friendly guidance

• Participate in governance forums, design decisions, and issue resolution

• Provide recommendations on tooling, architecture, and process improvements to strengthen the

APM program

1. ServiceNow Architect (APM/CMDB focus) + Orbus Infinity
2. Data Architect with ServiceNow experience
3. Enterprise Architect
4. Senior DBA with strong data governance and integration experience