Why This Role Stands Out
This IT Desktop Technician role at HonorVet Technologies offers a fantastic opportunity to hone your troubleshooting and system management skills while supporting a reputable IT staffing firm with diverse clients. If you are a proactive individual with a passion for providing excellent technical support and enjoy a dynamic work environment, this position is an excellent next step in your career. Apply today to join a company dedicated to finding the right fit for professionals like you!
Quick Overview
Job Description
Job Title: IT Desktop Technician
Location: San Clemente CA, 92672 (Onsite)
Duration: 6 Months (Possibility of extension)
Job Description:
The IT Desktop Technician provides hands-on technical support, manages IT assets, and owns onboard/offboarding for both onsite and remote employees. This role requires a customer-focused mindset, strong troubleshooting skills, and the ability to work independently in a fast-paced environment. This position plays a critical role in ensuring system stability, security, and scalability while supporting ongoing IT projects and operational improvements.
Key Responsibilities:
- Develop training materials and procedures or train users in the proper use of hardware or software.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Refer major hardware or software problems or defective products to vendors or technicians for service Assist with onboarding of new employees.
- Make recommendations for hardware and software for the organization Perform desktop and laptop system deployments including hardware and software configuration.
- Provide regular updates on the status of tickets, open issues and projects Perform troubleshooting of supported desktop operation systems and applications.
Qualifications:
- High School diploma or equivalent experience is required.
- Bachelor's degree preferred
- Minimum of 2-5 years of related experience
- Advanced experience with Windows, macOS, and enterprise IT environments.
- Experience supporting Active Directory, Entra ID, and Office 365 environments.
- Able to plan and prioritize workload with minimal supervision Excellent customer service skills.
"If you are interested, feel free to reach out to me directly at aksham.kumar@honorvet.com or call/text at (551) 220-9887."
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