Quick overview
Job description
Ralph Lauren Corporation in London seeks a CX Manager within the EMEA CIX team to shape and deliver customer strategies that drive retention, loyalty and long-term value across digital and retail touchpoints. You will partner with Digital Marketing, Ecommerce, Clienteling and Data Strategy to turn insights into growth opportunities and impactful experiences aligned with the luxury brand.
You will lead omni-channel customer journey optimisation, segmentation and personalisation initiatives, while
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