Founding Product Designer

About the Role

Join an early-stage AI company building software for insurance claims operations. As the first product designer, you will shape the end-to-end experience for claims professionals and leaders, making complex workflows clear and effective.

What You'll Do

• Design customer-facing experiences across claims workspaces, dashboards, and other product surfaces.

• Research how customers use the product through usage data, discovery calls, and direct observation, then use those insights to prioritize improvements.

• Partner with product and engineering teams to translate customer problems into clear workflows and implementation-ready designs.

• Design experiences that make AI agent actions, reasoning, sources, and uncertainty visible, while giving users control to review or intervene.

• Elevate the product experience from early interfaces to enterprise-grade workflows, guiding work from discovery through delivery.

• Build design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort.

What We're Looking For

• 5 to 8 years of product design experience, with consistent tenure in technology companies.

• Experience as an early-stage startup designer, founding designer, or first hire in a design function.

• A portfolio demonstrating UX ownership of dense, technical software and complex workflows used regularly by operators.

• Data-informed design experience using behavioral analytics, heat maps, instrumentation, and user research.

• Experience prototyping with AI-assisted tools such as Claude or Lovable.

• Strongly relevant experience may include insurance, claims, healthcare, other compliance-heavy operations, or AI experiences with human review.

• Experience building design systems and principles is valued. This is a product design role, not a front-end engineering role.

• U.S. work authorization is required. Visa transfers are supported, but new visa sponsorship is not available.

Compensation & Benefits

Base salary: $170,000 to $220,000 annually. Visa transfers are supported; new visa sponsorship is not available.

Location

On-site, five days per week in New York, NY.