Start searching
Back to Jobs
Other

CX Trainer

EXLGurugram🇮🇳India

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationGurugram, India
Compliance

Job description

Description for Internal Candidates
  • Ensure that the process transactions are processed as per Desk Top procedures with customer centricity
  • Ensure that the assigned targets in accordance with SLA are met 
  • Ensure that the quality of the transactions is in compliance with predefined parameters 
  • Provide the relevant process reports on a daily basis
  • Ensure adherence to established attendance schedules
  • Ensure adherence to Company Policies and Procedures
Responsibilities for Internal Candidates
  • Ensure that the process transactions are processed as per Desk Top procedures with customer centricity
  • Ensure that the assigned targets in accordance with SLA are met 
  • Ensure that the quality of the transactions is in compliance with predefined parameters 
  • Provide the relevant process reports on a daily basis
  • Ensure adherence to established attendance schedules
  • Ensure adherence to Company Policies and Procedures
Qualifications for Internal Candidates
  • Ensure that the process transactions are processed as per Desk Top procedures with customer centricity
  • Ensure that the assigned targets in accordance with SLA are met 
  • Ensure that the quality of the transactions is in compliance with predefined parameters 
  • Provide the relevant process reports on a daily basis
  • Ensure adherence to established attendance schedules
  • Ensure adherence to Company Policies and Procedures

Similar jobs

Apply on employer’s website